Refund policy
90-Day Satisfaction Guarantee
We want you to feel confident trying our products. You may request a refund within 90 days of delivery if the product is not the right fit for you.
How to request a refund
Use our Contact page and include your order number, the item purchased, and the reason for your request. Please contact us before returning anything so we can provide the correct instructions.
Damaged, incorrect, or missing items
Inspect your order when it arrives. Contact us promptly if an item is damaged, incorrect, or missing, and include clear photos when relevant. We will review the issue and arrange an appropriate replacement or refund.
Non-returnable items
Gift cards and items marked final sale are not refundable. We cannot accept unauthorized returns or products purchased from another seller.
Refund timing
Approved refunds are issued to the original payment method. Your bank or card provider may take 5–10 business days to post the credit after it is processed.
Order changes and cancellations
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes after fulfillment has started.